Managing deposits and withdrawals efficiently is essential for a seamless cryptocurrency trading experience on OKX. This comprehensive guide walks you through secure, step-by-step processes for depositing and withdrawing funds—whether you're using fiat, crypto, or peer-to-peer (P2P) methods. Designed for both beginners and experienced users, this guide ensures clarity, safety, and speed.
How to Withdraw from OKX
Withdrawing funds from your OKX account can be done in multiple ways: selling crypto for fiat via cash conversion, using P2P trading, third-party payment gateways, or transferring crypto directly to an external wallet. Below are the detailed procedures.
How to Sell Crypto via Cash Conversion (Web & App)
Convert your crypto to fiat instantly using OKX’s cash conversion feature.
Web Steps:
- Log in to your OKX account and click [Buy Crypto] → [Express Buy].
- Click [Sell], choose your desired cryptocurrency and fiat currency (e.g., USDT to EUR), enter the amount, then click [Sell USDT].
- Select your preferred payment method and click [Next].
- Enter your card details and click [Continue].
- Review the transaction details and confirm. Follow the payment platform’s verification steps. Once complete, you’ll be redirected back to OKX.
App Steps:
- Open the OKX app, tap the menu icon (top-left) → [Buy].
- Tap [Sell], select the crypto you want to sell, then tap [Select receive method].
- Fill in your card information and tap [Continue].
- Confirm the details and complete the payment. You’ll return to OKX upon success.
👉 Discover how to turn crypto into cash in minutes with a trusted platform.
How to Sell Crypto via OKX P2P (Web & App)
OKX P2P allows direct trades between users with flexible payment methods.
Steps (Both Platforms):
- Log in and go to [P2P Trading].
- On the marketplace, select [Sell], choose your preferred fiat currency and crypto (e.g., USDT), then tap [Sell].
- Enter the amount of crypto to sell or the fiat amount you wish to receive. Confirm and tap [Sell USDT].
- Choose your payment method (bank transfer, digital wallet, etc.), review trade details, complete 2FA verification, then tap [Sell].
- Wait for a buyer to make payment. You’ll receive a notification under [My Orders] once paid.
- Verify the payment in your bank or wallet. Only after confirmation, tap the order → [Release Crypto].
- Confirm the transfer once satisfied.
Important: Never release crypto before confirming payment. Screenshots or messages from buyers are not proof of payment.
How to Sell Crypto via Third-Party Payment
Use external providers like Banxa for fast fiat payouts.
- Go to [Buy Crypto] → [Third-party Payment].
- Enter the amount you want to sell, scroll down, choose a payment gateway, then click [Sell Now].
- Fill in card details and click [Continue].
- Confirm the transaction and follow the external platform’s instructions. You’ll return to OKX when done.
How to Withdraw Crypto from OKX
Transfer crypto directly to an external wallet or another OKX user.
Web Instructions:
- Click [Assets] → [Withdraw].
Choose your crypto and withdrawal method:
On-chain withdrawal: For external wallets.
- Enter recipient address.
- Select network (e.g., ERC-20, TRC-20). Ensure it matches the receiving platform.
- Enter amount; see estimated network fee and final amount received.
Internal transfer: Free transfer to another OKX user.
- Enter recipient’s phone number.
- Specify amount; fee is zero.
- Complete 2FA verification and click [Confirm].
Note: Some tokens like XRP require a tag/memo. Omitting it may result in lost funds.
App Instructions:
- Open the app → [Assets] → [Withdraw].
- Select crypto and method (on-chain or internal).
- Enter recipient address/phone number, select network, input amount.
- Complete 2FA and tap [Submit].
Tip: You can cancel internal transfers within 1 minute at no cost.
How to Deposit on OKX
Depositing funds is the first step toward active trading. You can buy crypto with fiat or transfer from another wallet.
How to Buy Crypto with Credit/Debit Card
Web Steps:
- Log in → [Buy Crypto] → [Express Buy].
- Choose fiat currency (e.g., USD), enter amount, system shows crypto equivalent → click [Buy USDT].
- Select VISA/MasterCard → [Next] → review order → confirm.
- You’ll be redirected to Banxa—complete card details and payment.
- After success, click [Return to OKX].
App Steps:
- Tap menu → [Buy].
- Choose crypto and amount → [Select payment method].
- Pay via VISA/MasterCard → confirm.
- Redirected to Banxa—complete purchase.
How to Buy Crypto via OKX P2P
Trade directly with other users using local payment methods.
Web & App Steps:
- Go to [P2P Trading].
- Select crypto to receive (e.g., USDT) and preferred payment method (bank transfer, PayPal).
- Click [Buy] on a listed offer within your amount range.
- Confirm order details → click [Buy USDT with 0 fees].
- Complete payment via selected method → click [I’ve paid].
- Seller confirms receipt → crypto is released to your account.
Note: OKX holds the crypto in escrow until payment is confirmed. Do not pay if the order is near timeout—seller may reclaim funds.
👉 Start trading instantly with zero-fee P2P options available now.
How to Buy Crypto via Third-Party Payment
- Go to [Buy Crypto] → [Third-party Payment].
- Enter desired amount → choose payment gateway → click [Buy Now] → [Pay].
- Redirected to Banxa—enter card info → complete purchase → return to OKX.
How to Deposit Crypto to OKX
Transfer crypto from an external wallet or exchange.
Web Steps:
- Go to [Assets] → [Deposit].
- Select cryptocurrency (e.g., BTC) → click [Next].
- Copy the deposit address or scan QR code using your sending platform.
Critical Tips:
- Ensure matching networks (e.g., depositing on BEP-20 if OKX shows BEP-20).
- Some coins (e.g., XRP) require a tag/memo—include it or risk fund loss.
- Deposits below minimum amounts won’t be credited.
- Avoid sending to smart contract addresses unless explicitly supported.
App Steps:
- Open app → tap [Deposit].
- Select cryptocurrency and correct network.
- Copy address or scan QR code → confirm on sending platform.
Funds typically arrive within minutes after blockchain confirmations.
Frequently Asked Questions (FAQ)
Why hasn’t my withdrawal arrived?
Possible reasons include:
- Blockchain confirmation pending: Transactions need miner validation; time varies by network.
- Pending status: High volume may delay processing—OKX handles requests in order received.
- Incorrect or missing tag: Required for tokens like XRP or XLM—always double-check.
- Mismatched network: Sending via ERC-20 when recipient only supports TRC-20 causes failure.
- Gas fee too low: Higher fees speed up confirmation.
Contact OKX Support if unresolved after 1 hour.
Are deposit and withdrawal fees charged?
- Deposits: Always free on OKX.
- Internal transfers: Free between OKX users.
- On-chain withdrawals: A network (gas) fee applies, paid to miners—not OKX.
Fees are displayed before confirmation and vary based on network congestion.
How is the withdrawal fee calculated?
The system calculates it automatically using:
Final amount received = Withdrawal amount – Network fee
You can adjust fees within limits for faster processing during peak times.
Why isn’t my deposit credited?
Common causes:
- Blockchain delay: Wait for required confirmations (shown on deposit page).
- Wrong crypto/network: Sending BTC to an ETH address results in loss.
- Missing memo/tag: Required for certain coins—check deposit instructions.
- Below minimum amount: Deposits under threshold are not processed.
- Smart contract address used: Unsupported—use standard wallet addresses.
Verify all details before sending.
Why is my deposit locked?
Two main reasons:
- P2P T+N Risk Control: After buying crypto via P2P, equivalent value may be locked for N days to prevent fraud. Wait for automatic release.
- Travel Rule Verification: In regulated regions, you may need sender details (name, wallet type, country). Provide info through customer support to unlock.
Who can use fiat gateways?
Any user with:
- Verified email or phone
- 2FA enabled
- Fund password set
- Identity verification completed
Your third-party account name must match your OKX registered name.
How long does it take to receive fiat when selling crypto?
- Bank transfers: 1–3 business days
- Digital wallets: Minutes
Processing time depends on the merchant’s settlement policy.
👉 Maximize your trading potential with fast, secure deposits and withdrawals today.