Participating in OKX’s social media giveaways offers an exciting opportunity for users to engage with the platform and potentially win valuable rewards. However, it's essential to understand the rules, eligibility criteria, and responsibilities involved. This comprehensive guide outlines everything you need to know about OKX’s Social Media Giveaway Terms and Conditions—ensuring transparency, fairness, and compliance.
Eligibility Requirements
To participate in any of OKX’s social media giveaways, you must meet specific eligibility criteria designed to ensure lawful and responsible participation.
1.1 Entrant Eligibility
The giveaways are open exclusively to legal residents of Singapore who are at least 18 years old or have reached the age of majority in their jurisdiction. All participants must comply with the User Agreements, including service terms, announcements, and operational rules set forth by OKX. Final determination of eligibility rests solely at the discretion of OKX.
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1.2 Restricted Jurisdictions
Residents of certain jurisdictions are not eligible to participate. These "Restricted Jurisdictions" are defined under OKX’s policies and subject to change based on regulatory requirements. By entering the giveaway, you confirm that you are not located in or a resident of any restricted region. Participation is void where prohibited by law.
1.3 Additional Rules and Modifications
OKX may introduce additional entry conditions via its official social media channels such as X (formerly Twitter) or Instagram. The platform reserves the right to modify giveaway terms, disqualify suspicious entries, or cancel promotions at any time without prior notice.
1.4 Legal Compliance
All giveaways are conducted in accordance with applicable laws and regulations. If participation conflicts with local legislation, it is considered invalid.
How to Enter
Entering OKX’s social media giveaways is free and straightforward—but requires following specific steps depending on the platform used.
Entry Methods
On X (Twitter):
- Follow the official OKX Singapore account (@OKXSG).
- Complete all tasks specified in the giveaway post (e.g., retweet, like, tag friends).
On Instagram:
- Follow @okx_singapore.
- Engage with the post as instructed (e.g., comment, share to stories, tag others).
Each giveaway will clearly outline required actions. Failure to complete all steps results in disqualification.
Entry Limitations
Unless otherwise stated, only one entry per person per household is allowed during the giveaway period. Multiple entries using different email addresses or automated systems will result in disqualification. In case of disputes over identity, the entrant will be deemed the authorized holder of the email linked to the OKX SG account.
Prize Details
Prizes vary by campaign and are explicitly listed in each official giveaway post. They may include digital assets, merchandise, or other rewards.
- Prizes are non-transferable and cannot be exchanged for cash.
- Substitutions may occur at OKX’s discretion if a prize becomes unavailable; replacements will be of equal or greater value.
- For cash-equivalent prizes, payouts are issued in USDC or another cryptocurrency, with conversion rates based on market data as of May 15, 2025: 1 SGD ≈ 0.77027 USDC.
Only the number of prizes stated in the original post will be awarded—no additional rewards will be distributed.
Giveaway Period
Each giveaway runs for a duration specified in the official announcement (the “Giveaway Period”). Entries submitted before or after this window will not be considered valid.
Winner Selection Process
Winners are selected from all eligible entries received within the designated timeframe.
- Selection occurs within 30 days after the giveaway ends.
- Odds of winning depend on the total number of qualified participants.
- OKX’s decision is final and binding—no appeals or challenges will be entertained.
Winner Notification and Prize Claiming
6.1 Notification Procedure
Potential winners are contacted via direct message through the social media platform used for entry. You must respond within 24 hours to claim your prize; failure to do so results in automatic disqualification and selection of an alternate winner.
6.2 Verification and Fulfillment
Winners may need to provide identification to verify account ownership. Once verified:
- Prizes are distributed within 30 days.
- Undelivered messages due to spam filters or full inboxes are treated as forfeited—no compensation applies.
Prizes cannot be transferred or substituted unless determined necessary by OKX.
Shipping and Tax Considerations
OKX ships physical prizes only to locations serviced by DHL. The company may cover customs fees but reserves the right to decline shipping in cases where delivery is impractical or restricted.
Digital prizes (e.g., USDC) are delivered directly to the winner’s OKX wallet—subject to network availability and verification status.
FAQs: Common Questions Answered
Q: Can I enter from outside Singapore?
A: No. Only legal residents of Singapore who use OKX SG services are eligible, provided they are not in a restricted jurisdiction.
Q: Is there a cost to enter?
A: No purchase or payment is required. Transactions do not improve your chances of winning.
Q: What happens if I don’t respond within 24 hours?
A: Your prize will be forfeited, and a new winner will be selected.
Q: Are prizes taxable?
A: Winners are responsible for any tax obligations related to their prize under local laws.
Q: Can I use multiple accounts to increase my chances?
A: No. Using fake or duplicate accounts leads to immediate disqualification.
Q: How will I know if I’ve won?
A: OKX contacts winners privately via direct message on the platform used for entry.
Privacy and Data Use
By participating, you consent to OKX collecting and using your personal information solely for administration and prize fulfillment purposes. Your data is protected under OKX’s Privacy Notice, and is not shared with X or Instagram.
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General Terms and Disclaimers
- The giveaways are not sponsored or endorsed by X or Instagram.
- OKX is not liable for technical errors, omissions, or lost communications.
- Disputes arising from participation are governed by Singapore law and resolved through binding arbitration via the Singapore International Arbitration Centre (SIAC).
- Class actions or representative litigation are prohibited—disputes must be resolved individually.
Final Provisions
OKX reserves the right to:
- Cancel or modify giveaways at any time.
- Disqualify users exhibiting fraudulent behavior (e.g., fake IDs, wash trading).
- Freeze accounts involved in violations of terms or local regulations.
- Delay reward distribution due to system issues—contact support if rewards aren’t received within 48 hours.
All terms constitute the full agreement between you and OKX SG Pte. Ltd., superseding prior understandings.
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